Who We Serve
COMMUNITY FIRST
Serving the Heart of Our Houston Community
Every passenger boards our vans with a different story: a senior heading to a routine checkup, a dialysis patient on a three-day-a-week schedule, someone leaving the hospital after surgery, or a resident of a care facility with specific handoff protocols.
Independence and safety for our older generation
Seniors & Elderly Loved Ones
As we age, maintaining physical independence becomes critical. ProRide provides seniors with a reliable way to attend routine checkups, run errands, visit family, or participate in community social events. Our drivers provide gentle, steady support, physical guidance, and door-through-door assistance, ensuring peace of mind for their families.
Routine and stress-free transport
Dialysis, Oncology & Chronic Care Patients
Chemotherapy, radiation therapy, and dialysis require strict adherence to a clinical schedule. We understand that these treatments are physically exhausting. ProRide coordinates repeating, weekly schedules to guarantee a warm vehicle, a familiar driver, and zero-stress transport so patients can focus solely on their healing.
Accessible, seamless travel
Wheelchair & Mobility-Device Users
Standard rideshare services cannot safely accommodate specialized mobility chairs. Our customized NEMT vans feature advanced, ADA-compliant wheelchair lifts, secure tie-down systems, and spacious layouts that keep passengers secure, comfortable, and level throughout their ride.
Trusted institutional partnership
Nursing Homes & Assisted Living Facilities
We act as an extension of your care facility, transporting residents to off-site medical appointments, social activities, or family gatherings. We coordinate directly with facility staff, ensuring smooth handoffs and maintaining the exact medical protocols required for each resident.
Ready to Schedule Your Ride?
Book your next medical appointment, family visit, or rehabilitation ride with Houston’s most trusted transit team.